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YWCA: Work-life initiatives beat staff burnout
There was a time when YWCA Auckland, a long-time advocate for women's empowerment, suffered 80 per cent staff turnover in one two-year period. Recognising that many of its employees are driven by a strong sense of vocation and will accept lower salaries, longer hours and fewer resources than many working in the private or public sectors, the YWCA developed a suite of work-life initiatives to help its employees maintain balance. These led to markedly improved retention and engagement, lower absenteeism and - most importantly - improved outcomes in its programmes helping women and girls (right, on a kayaking trip) make the most of their skills and attributes.
Click anywhere on this story to find out how YWCA went about creating change.
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